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Technical Services

Technical consultations, migration services and managed services

We’ll work with you on your cloud journey

Need an extension to your team without the high costs of hiring and training? Our technical services team made up of experienced cloud architects, engineers and technicians can be just that. Whether you need us to carry out an initial assessment, support a one-off migration, or provide an ongoing managed service to regularly give your IT team valuable time back – we’re here.

Workshops and Assessments

Azure Discovery Workshop

Available as a short discovery session or a full-day workshop, this is the first stage in helping you build out a cloud adoption plan. We’ll assess your current digital estate and identify how it can be translated into Azure. Drawing on our years of experience and best practice straight from Microsoft.

You’ll get a comprehensive plan of architecture and project timelines including resource planning.

Azure Health Check

Already on Azure? We can help you make the most of your investment in Microsoft Azure and at the same time answer any questions you may have about your Azure estate. For example, you may be considering:

  • Is my current implementation correct for my current requirements?
  • Is my current estate suitable for scaling in the future?
  • Am I secure?
  • Am I able to recover from a disaster?
  • Are there efficiencies I’m not aware of that can help lower costs?

Migrations and Deliveries

Azure Migration

Once you’ve decided to move, we can help you migrate your applications and data to Azure. Our certified Azure architects and engineers will become an extension of your team throughout the process. Whether you’ve chosen to fully migrate or a hybrid approach, we’ll help you test and refine before migrating in stages to avoid common pitfalls. A comprehensive handover guide will make sure that you’re fully equipped to take immediate advantage of your new cloud infrastructure.

Managed Services

Azure Resource Management

Here to help you get the most from your Azure investment, our Azure Resource Management service gives you monitoring, assessment and the appropriate interventions across all your Azure resources. We know that every business is unique so you can pick the level of service that suits you and choose the best add-ons for your requirements. As standard, you’ll receive:

  • Regular security assessments and enhancement reports
  • Cloud service health monitoring and altering
  • Cloud service billing management and reporting
  • Microsoft certified helpdesk

Microsoft 365 Managed Service

If you don’t have the in-house resources to manage all the components of Microsoft 365 after deployment, we can offer a Microsoft 365 managed service. With it, you don’t have to worry about provisioning licences, managing user and shared mailboxes, security groups and Exchange Online features or Microsoft Teams. You also have the option to select the level of management you’d like, adding backup and recovery, SharePoint Online and OneDrive for Business management, Azure Active Directory Management and more.

Microsoft Teams Softphone Managed Service

Your internet connection and phone system are lifelines into your business so it’s important that yours is reliable and accessible even when you’re not in the office. It can be time-consuming and frustrating getting them to work remotely for all of your users, especially when you don’t have the in-house expertise. Our experienced team of engineers can support you in setting up Microsoft Teams as a softphone, including helping you decide on the best configuration for your business, and provide ongoing, proactive management.

Contact us

Get in touch with our team to find out more details about any of these services. We’re able to tailor each to individual circumstances as we understand that no two businesses are the same.

Don’t see the service that you’re looking for here? This is just a snapshot of our most popular services, there are too many to list our full catalogue here. Let us know what you need. Contact us at csp@techxtend.com

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